Website Privacy Policy

Welcome to the Heart Mind & Soul Counseling website.  Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

1. Information we collect and its use

We collect the following types of information about you:

1.1 Information you provide us directly:

We ask for certain information such as your first and last name, phone number and e-mail address when you correspond with us. We may also retain any messages you send through the Service. We use this information to connect with you, and answer your questions or concerns.

1.2 Analytics information.

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

(To help us improve our service we keep info about how you use our service and collect anonymous analytic data about how you use our Service.)

 

1.3 Cookies information:

When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us to track your usage of the Service over time. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

(We may send cookies to your web browser to help you use Heart Mind & Soul Counseling. If you would like to adjust your cookie settings, please consult your browser instructions.)

 

1.4 Log file information:

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

1.5 Device identifiers:

When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Heart Mind & Soul Counseling. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

(In order to track how different people are using our Service we might store a unique ID on your mobile that helps us do that.)

 

1.6 Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device.

2. Sharing your information

We will not rent or sell your information into third parties outside Heart Mind & Soul Counseling without your consent, except as noted in this Section.

 

2.1 Who you may choose to share your User Content with:

Any information or content that you voluntarily disclose when completely the contact form.

 

2.2 Instances where we are required to share your information:

Heart Mind & Soul Counseling will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) If we believe you to be a danger to yourself or others (c) If we believe you have caused harm to children, elder adults, or disabled adults.

2.3 Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third-party business partners for the purposes described in the section above on “Information We Collect and Its Use.”We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

3. How we store and protect your data

Storage and Processing: Your information collected through the Service may be stored and processed in the United States. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country 

in which Heart Mind & Soul Counseling or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

(To run our service we’ll have to use computers all over the world. This means your information might be transferred to the US, Australia, Europe and anywhere else the service is operated.)

4. Keeping your information safe:

Heart Mind & Soul Counseling cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. However, Heart Mind & Soul Counseling cannot ensure or warrant the security of any information you transmit to Heart Mind & Soul Counseling or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.

(We care about the safety of your data and, we have implemented industry recognized measures to protect it, but unfortunately we can’t guarantee that nothing bad will ever happen to it.)

 

5. Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, Heart Mind & Soul Counseling will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

(If there is a breach of our security we will investigate it and let any affected users know.)

 

6. Your choices about your information

6.1 There are many ways to reach Heart Mind & Soul Counseling.  In lieu of submitting the contact information form you may also contact Heart Mind & Soul Counseling by calling or e-mailing your questions.

 

6.2 Opting out of collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Heart Mind & Soul Counseling or its business partners from tracking your browser’s activities in relation to the Service. However, doing so may disable many of the features available through the Service. 

(If you want us to stop collecting information about you, there may be some settings you can adjust in your browser or device.)

7. How long we keep your User Content:

Heart Mind & Soul Counseling does not retain your user content.

8. Links to other websites and services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not exercise control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

(The Internet. It’s made of links. If we post one on Heart Mind & Soul Counseling, we can’t control what happens on the other end. The same goes if you let another site use your data on Heart Mind & Soul Counseling.)

9. How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us at sheila@heart-mind-soul.com.

 

10. Changes to our Privacy Policy

Heart Mind & Soul Counseling may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know by updating the ‘last modified’ date at the top of this agreement.

200 Main Street, Suite 201H

Hilton Head Island, SC 29926

sheila@heart-mind-soul.com

heart mind & soul 
counseling, llc
therapy for your heart mind & soul
 
Sheila Tucker, LAMFT, MA

Tel: 843-592-3998

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South Carolina Associate Marriage & Family Therapist License #6801

© 2017 by Sheila Tucker